“I didn't realize that these filters were made in China and appear to be from a different manufacturer than when I originally purchased my under sink filter system. I will be looking for a new unit that is made in the USA.”
Dear Bradley,
Thank you for sharing your valuable view with us! We appreciate your long-time support of our business very much! You are one of our most valuable customers. We also feel discouraged that our product doesn't bring you a 100% user experience. Waterdrop is a US brand, and also a global business player. May I suggest contacting our customer service center for further assistance on this issue? Thank you!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Ricardo,
Thank you so much for sharing your positive user experience with us! There is nothing more satisfying for us than hearing that our product brings a delightful experience to our valuable customers. We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“True to specs, this filter is part of an integrated system that continues to produce clean, clear, and pleasant tasting water all the way through its lifecycle.
The user friendly Waterdrop system automatically notifies users that it is time to change filters through an audible multi-beep reminder whenever the filtration system is used.
Changing filters is a quick and simple process that almost anyone can perform.”
