Hello Melanie,
We’re truly sorry to hear that you didn’t receive your order. Your feedback is very important to us and we want to help resolve this issue for you as quickly as possible. Please reach out to our customer support team at support@zalacliphairextensions.com.au, and we’ll do our best to assist you with your refund request. Thank you for bringing this to our attention, and we hope to turn your experience around soon.
Best,
Shipping Protection Support
