Hi Cassie,
Thank you for sharing your feedback with us. We're really sorry to hear that the 9 Piece Clip-ins did not meet your expectations. We understand how disappointing it can be when a product does not perform as hoped and we appreciate you bringing this to our attention.
Please reach out to our support team at support@zalacliphairextensions.com.au so we can discuss this further and see how we can assist you with your concerns.
Thank you again for your input, and we hope to make this right for you.
Best regards,
Zala Hair Support
