Hello,
We're truly sorry to hear that you haven't received your order and are experiencing this inconvenience. We understand how frustrating it must be to wait for a resolution, and we appreciate your patience while Zala investigates the matter.
If there's anything we can do to assist you during this process, please feel free to reach out to our customer support team at support@zalacliphairextensions.com.au.
Thank you for your understanding.
Best,
Zala Hair Support Team
“I have never used hair extentions before and these where so easy to figuer out and look amazing. I have worn them 3-4 times in the past week and they still loom great!”
Hi Leandra,
Thank you for sharing your experience! We are pleased to hear that you are enjoying your Zalas!
Kindly reach out to us at any time - we'd love to hear from you again!
Warmly,
Zala Hair Support
“I ordered the 9 piece set a few months ago, and while the quality is amazing and the comfort is superior I didn’t receive the extensions as described.
The set should’ve came with 3 x 3 clip pieces and my set only came with one 3 clip piece, and 4 x 2 clip pieces. This wouldn’t be a huge deal but the 3 clip pieces fit the best at the nape. Because of this the extensions look extremely choppy when they’re placed - even if they’re curled.
I wish I would’ve received the correct set so they’d lay better but quality is 10/10 and they’re the most comfortable and natural extensions I’ve owned.”
