Hi Ana,
Thank you for your feedback, and we're very sorry to hear about your experience. We aim to provide our customers with the best products and service, and we apologize for falling short in your case. Please reach out to us at support@zalacliphairextensions.com.au so we can assist you further and resolve your concerns.
We appreciate you bringing this to our attention and hope to improve your experience. Wishing you a wonderful day!
Best regards,
Zala Hair Support
