“I had A set of the clipping 20 inch extensions for about four months. I wanted to color my hair darker so I bought another set in a darker color. Same exact set, these are horrendous clips. Don’t stay on well, very confused and disappointed”
Hello Talia
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
Hi Cassie,
Thank you for your feedback. We’re truly sorry to hear that you felt the shipping protection was not honored as expected. We understand how important it is for you to have a reliable experience and appreciate you bringing this to our attention.
Please reach out to our support team at support@zalacliphairextensions.com.au so we can discuss your concerns in detail and work towards a solution.
Thank you for taking the time to share your thoughts, and we hope to resolve this for you soon.
Best regards,
Zala Hair Support
Thank you so much for your awesome review, Jodie! 🌟
We’re thrilled to hear that you experienced great and quick shipping! Your positive feedback is greatly appreciated. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your purchase!
Best,
Zala Hair Support
Hi Ana,
Thank you for sharing your feedback with us. We're very sorry to hear that the product did not meet your expectations. We strive to provide the best quality, and it seems we missed the mark this time. Please reach out to us at support@zalacliphairextensions.com.au, and we would be more than happy to assist you further with your concerns.
We appreciate your input and hope to improve your experience. Wishing you a lovely day!
Best regards,
Zala Hair Support
Thank you so much for your fantastic review, Elizabeth!
Please don’t hesitate to reach out if you need anything else. We’d love to hear from you again!
