Hello Kylee
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
“I love Zala tape ins. No other matches my icy blonde like the ice queen color. The only complaint I have is the tapes are not as good as the old blue tapes. I much prefer blue tapes and I hope one day Zala will go back to the blue tapes. Love the hair but despise the new tapes!”
