“Great colour. BUT The quality of zala will really disappoint you if you are used to salon extensions.
I bought cinnamon in tapes and cinnamon clip ins; and i bought a packet of Maldives colour as tape ins. The colour is great, but the quality is rubbish.
I thought i was saving money but one packet of zala only makes 10 "sandwiches" so i bought a second packet. And altogether I've ended up paying the same $ amount as i would've through a salon for 20 sandwiches anyway (40 pieces)
zala was hair was good for the first 6 weeks and it all went bad after that; it is frizzing and matting even with a LOT of care such as conditioning and straightening the ends.
In comparison, extensions that i bought from a salon lasted 9 months for one set of 20 sandwiches, and 6 months for another set of sandwiches.
Retaping the Zals is not holding either. Im Very disappointed.
The strands of zala hair are poor quality, overly frizzy and not all facing the same direction as it wouldve grown from the scalp, hence the matting that I'm experiencing.
My advice is to stick with halo extensions if you absolutely must buy from zala. Their zala clip ins have been bad too, but not as bad as their tape ins.”
Hi Irene,
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your experience with our extensions, as we strive to provide quality products that meet our customers’ expectations. Your insights about the frizzing and matting issues are invaluable, and we apologize for any frustration this has caused.
We would like to assist you further and explore any potential solutions to better your experience with Zala. Please keep an eye on your email for a message from our support team.
Thank you once again for your feedback, and we hope to have the opportunity to improve your experience.
Warm regards,
Zala Hair Support
