“My friend and I strongly believe that the entire set should be replaced with a new one.
After all, I bought a more expensive, more precise, and non-crash mechanical watch.
I really love Xeric Watch, which leads me to complain so actively.
But today it is obvious that this too simple packaging can be avoided,
and my heart is broken when I unpack the box.”
Hi Fan-Ying,
We do sincerely apologize that your first package was damaged and are happy that we were able to replace the watch and box entirely for you. We again regret that the replacement packaging box was damaged during shipping, and are currently working to reship you another box. We are in correspondence with our overseas office and they are making sure to take extra measures to package the box well, with extra packaging, crush-resistant material. We appreciate your support of our brand.
“This watch looks really great! Beautifully designed and functional. The dial is easy to read and shows very accurate time. A stunning watch that everyone needs! Get ready for many complements!”
“Great watch. I was waiting for it long time, but when it finally arrived I was speechless (The eagle has landed). Extraordinary quality, you now you have good timekeeper on your wrist. It bigger that my other watches, therefore more noticeable. And believe me, people are going to notice - there is something different, something unique. Simply, out of this planet :)”
“I love this watch, best Father's Day gift ever. I box it every time I take it off. Already looking at alternative bands to change up the vibe on occasion. Totally catches eyes everywhere I go/glow!”
“Since I ordered it last year summer, I was extremely looking forward for it. It took 2 months to ship from HK to Sweden and I was really anxious. Well when we finally received and opened it, I was like "OMG, totally worth it!" It is such an amazing watch that you don't find it anywhere else! Great work Xeric!”
“I invested in the early days of this Kickstarter program and after about two years received my watch and optional linked and mesh bracelets, all in rose gold.
A fantastic and unusual piece that I will wear in rotation with my other watches.”
