“I found my experience with Hand on Heart really easy, professional and painless. Communication was clear and I felt my request was handled with care. The ring is beautiful and fits perfectly. It’s a lovely keepsake and really pleased the the whole process. Even the packaging was brilliant! Thank you xx”
We're truly grateful for your kind words and thrilled to hear about your positive experience with Hand on Heart. Your satisfaction means a lot to us, and it's heartwarming to know that you found our process easy, professional, and well-communicated. We take great care in handling each request, and we're delighted that your ring is beautiful and serves as a lovely keepsake. We also appreciate your feedback on our packaging.Team HoH x
“no problems - very smooth service, everything provided and easy instructions, I bought my self a beautiful ring and my daughter got the red heart necklace, we both love our items and they were made and delivered quicker than I expected.”
Thank you for your wonderful feedback. We're delighted to hear that you and your daughter had a smooth and easy experience. It's fantastic that you both love your items. We take pride in creating and delivering special pieces of jewellery, and it's incredibly rewarding to know that you're both happy with your choices - Team HoH x
“Bought this of my beautiful dog , I can’t love it more, beautifully made, simple elegant. It’s a massive comfort to have this ring with me. I’d also like to say I was able to email and get replies back, quickly and so helpful as well as empathetic and lovely. Felt comfortable and happy with everything hand on heart have doneThank you a million times xxx”
We're truly sorry to hear about the loss of your beloved dog. Losing a pet can be incredibly challenging, and it's wonderful to hear that we were able to provide you with a beautiful ring that brings you comfort and a lasting connection to your furry friend - Team HoH x
Thank you for this wonderful feedback on your unique memorial ring! We're thrilled to have provided you with fantastic customer service and a meaningful way to keep your bunny close.Team HoH x
Thank you for your kind words. We're delighted to hear that you are pleased with the design and quality of your piece, as well as our communication and delivery times. We take pride in creating beautiful and meaningful jewellery, and it's always wonderful to know that our customers are satisfied with their orders- Team HoH x
“Great service from start to finish. Very professional and caring. Everything went very smoothly from ordering my ring to receiving it. Very happy with the quality.”
Thank you for sharing your experience with us. We're pleased to hear that you had a great experience with our service and found it professional and caring. It's our goal to provide a seamless and compassionate process during such important and sentimental moments. We're also delighted that you're happy with the quality of your ring. We take pride in crafting our memorial jewellery with the utmost care and attention to detail, ensuring that they serve as meaningful and lasting tributes to your loved ones - Team HoH x
“Absolutely brilliant service. Everything done so quickly and came in a beautiful pack with personalised certificate. 5****. Would definitely recommend”
Thank you for taking the time to leave such a positive review. We're thrilled to hear that you had an absolutely brilliant experience with us, and we appreciate your kind words. Our team takes pride in delivering a quick and efficient service while maintaining the highest quality standards. We are delighted that you found our packaging and personalized certificate beautiful. Your recommendation really means a lot to us - Team HoH x
