“Ordered a 350’ zip line kit for my backyard, and everything has been excellent. Their customer service is amazing, I needed some customisation for my build due to larger trees and the anchors and they made them for me. They even refunded me for the gear I didn’t use, like the harness, extra cable sling, and the tensioning kit (once I was done with it).
In the end it was all worth it and I have a sweet setup for my family and I.”
“Simple and easy to install. Assistance is great. Took advantage of free 1/2 hour consultation to verify my research. Bought complete kit that had everything needed to install. They were very responsive with questions.”
“Packaging was good, the kit and all other items are great. The cable was on a spool which came apart very easily when I took the cable out of the box which made it difficult to unroll. Otherwise I had no problems. Zip line works well and is fun. Lots of thoughtful safety measures.”
“The zipline kit was well packaged, arrived quickly, and is a quality product. We found it easy to install and adjust as needed and have even added a few features of our own (custom seat with dog-leash retractable tow line, tree-savers from knotted nylon rope and cedar scrap wood, starting platform for attaching to line without tension).
The bungee cord works well for stopping, but we needed to reposition it more than once - it really needs to be stretched out with very little slack at the point of attachment, as letting it dangle at all leads to minor injury.
We had one installation issue: our starting anchor (tree) was too large for the provided cable sling. Customer service was great and shipped out a replacement at no cost!”
