I have had an email and within four days you had lost all details of my car not even knowing the registration, I called today and gave again details,and was told you would waive £30 charge..... What!!!!!!!!,your company already inspires me with little confidence and I explained that I would like to know how it could be possible to loose these details there's also the trouble I may have got in by the police as my car would not have been on the data base as insured,my car may have been confiscated with high charges to get my vehicle returned due to your error and you waived a £30 charge!!!!!!!I think I should have been given a full apology, completely incompetent service so far I'm sorry to say