Very Very Very poor company. Quote simple and cheap upfront, but need anything else and you wont get it! On hold for 20 minutes before anyone answers, then placed on hold for a further 20 minutes for no reason other than inept staff, or as I believe taking other fee earning calls first! They cancelled my policy because they had an issue with their DD system. I get the usual apology when I do speak to someone, but then put on hold again - I am hold whilst writing this, 32 minutes and I've not spoken to anyone! Joke and surely the FCA need to look in to this company.