Avoid at all costs.. 1st central took money out of my account that shouldn’t have been taken from my account. I have been told 2 separate dates on which the refund will be in my account, both dates have been and gone. 2 weeks ago a manager told me they would call me back later that day to deal with the issue, still to this day Ive received no call or refund.. in short they stole money from my account, refuse to return the money and STILL expect full payment of my next instalment. I’m just thankful my policy is almost finished so I can change companies, I certainly won’t be taking a renewal with 1st central no matter how cheap the quote is!