Quick and easy to set up but help pages are misleading. Had to cancel within the 14 days of the policy start due to car being written off in an accident. Was told the arrangement fee was non-refundable whereas the help pages state they have the 'right to retain the fee' (which means they don't have to) was told that non refundable is clear in the 'fee' section. Advisor wasn't interested.
4 years ago
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