Received my policy documents with a completely incorrect vehicle registration number. I rang them to correct this to be told there was a £58 fee to change the vehicle as I had obviously put the wrong registration number in their online form. There was no way this was the case so held while they looked into it. They came back and said that they had been able to reduce the fee to £0 be looking at their premium again. What a load of rubbish. I wish I had read the reviews of this company before using them. However, I stress not the short 2-3 word reviews written by themselves whilst watching Watchdog; the real reviews from real customers. This company obviously use scams like this all the time and probably get away with it with vulnerable customers less able than myself. DO NOT USE.