I searched a comparison website for car insurance and found the whole process very easy and would have rated this as Very Good, however having completed the insurance purchase I took the opportunity to insure another car through 1st Central's website. This was a complete nightmare as it took me right through to the payment page then said payment could not be made. I phoned 1st central, who told me that they were not sure why the payment had not gone through and they could not gain access themselves to the website however I could buy the insurance over the phone - the problem was that they wanted more than £30 more for this privilege!! I tried to enter all of the details again into the website only for the same thing to happen again and so I phoned them again, but could only have insurance if I paid more than £30 more!! I have since bought the car insurance elsewhere.