Several weeks prior to renewal I contacted their office to see if they could better another quote i had from your site. It was not bettered so i informed them that i would not be renewing. All was complete and i insured with a different insurer. A few weeks later i then get sent a demand for £90 as a cancellation fee! At no time was this information given or suggested and the notice of not renewing was given in plenty of time. When i questioned 1st Central i was simply sent a phone number to make a complaint! Unhelpful, unprofessional and no logic, imvestigation or logic. Expect a robotic auto reply to this review.