After been 3 years your customer it was disappointing to get double price for renewal when you compared with other companies so had to cancel policy and inform the advisor on the phone we don't want to renew for that price but still been renewed also can't never log in to online account so couldn't check it or cancel it.Been charged arrangements fee for £50 cancellation fee £50 and with extras all together been charged £350 which is not FAIR to been charged which haven't used that services..
3 years ago
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