I recently renewed my car insurance. I contacted the company's (1st central) renewal team and they filled out forms for me. I informed them about things that I could think of that had changed since last year and it was all done. On the 15th day (first 14 days allow for free cancellation) after renewal, they contacted me for more information. They said they had conflicting information about both mine and my wife's "occupation". It felt like a police investigation but basically they said they have on record me as Research Scientist and my wife as Operations Manager (this was from last year as I was only renewing and they didn't ask me again about it during renewal). However, via our recent search for quotes on comparison websites they knew that I called myself computer engineer and my wife Operations Director(she was promoted last year but in the same company and and I dont think one can say her "occupation" changed). I tried arguing that I work in computer science research for which they don't have an option anyway so I use researcher/research scientist or computer engineer or computer programmer based on whatever first comes to mind and all are true. Also technically as an "occupation", an Operations Director is also an Operations Manager as they both manage teams to improve operations. Anyway I never filled out any forms recently saying otherwise nor they asked. They were still adamant that I lied to them about it and they need to update this information. For that they would need another payment worth 30% of original yearly charge or the other option is to cancel insurance with about 25% deduction including costs and fee. This is also when for a new quote the difference in price with "correct occupations" is less than 5%. I would call it a scam.