From day one a terrible company and they saw out the awful service to the end! Firstly I made sure all my details were correct when I set up the policy, to then be hit with and admin fee because the number on my address was wrong, at the time I sent in a screenshot of when I filled in the forms however this meant nothing to them as apparently I could of changed it after the screen shot, why would I?? Rediculous!!! Then when my policy finished I spent over a month desperately trying to get proof of no claims so I could start my next policy elsewhere, but it was lie after lie promising me I would have emails sent out which never arrived, I had to call so many times. Then when I complained and exained its cost me £20 phoning them overall to get this sorted, and nearly cost me my next policy they just sent an email saying they know they were in the wrong and blamed a technical error, that was it! Absolutely terrible From start to finish AVOID at any cost!