In 40 years of buying insurance I have never been asked to send so many documents for proof! (I had no objection to that) I sent requested doc the same day, however they still wanted to contact my previous insurance to confirm my NCD for some reason my renewal notice was not proof enough!! They threatened to cancel my insurance if I did not give authority to them to contact my previous insurance company by a certain date! I have done everything requested promptly! Would not recommend this company. Have been made to feel like a fraud!! And this is only the beginning! The hassle I have had and the uncertainty was not worth the money I saved by changing to them!