I would not recommend this management company 360Blue or Kathy Simpson Properties who uses them. I had booked the property 166 Seacrest Drive through Benchmark that was sold and purchased by Kathrine Simpson 3 weeks prior to the departure. Kathy promised to rent it to me through her real estate agent Missy Ormand of Engel and Volkers 30A because, according to her real estate agent the owner refuses to work with Benchmark so Benchmark was canceled my stay. In a voicemail from Kathy’s agent I had a verbal commitment she would rent to me under the same terms https://drive.google.com/file/d/1pLNLnH5X50nea73LItse-nOV1afkztYv/view?usp=drivesdk Once it was under the new management company 360Blue they rented 166 Seacrest Drive the morning they called to set up my rental and refused to cancel that booking. Jamie Tipton of 360Blue said her client she rented it to was paying $2000 more than my agreement was for. Lisa Rondon of 360Blue represents the new owner’s property 360 Blue never communicated with me. Aliza Sotnikoff, 360 Blue Director of Guest Relations stated in an email: Ashley Horsley, owner of 360Blue, “has forwarded your email over so that we could properly assist you with this matter. First, I would like to apologize for everything you have gone through in regards to your reservation as I know it is very stressful so close to your arrival date. I know you have spoken to many people about this reservation so I have been made fully aware of the situation at hand. Unfortunately, since the previous rental company cancelled and refunded your reservation prior to 360 Blue being involved, there was no way we could have held the dates or created a reservation for you, as we didn't know about your prior booking. I understand you had spoken to the realtor in regards to holding your original dates but unfortunately the realtor can not make decisions or create reservations on 360 Blues behalf. There was clearly a lack of communication between parties which caused you some unexpected confusion. Unfortunately, since that specific home is already booked for those dates and we do not have anything available, I am happy to look at options for other dates should your schedule be flexible. There also might be availability at The Pointe in Inlet Beach, please follow the link provided to check on availability or you can give them a call as well. https://thepointeon30a.com. Again, I am very sorry that this has happened to your family and please know that we do have our purest intentions in mind. With that being said, I do apologize that we can not offer you a different solution at this time.” We booked this property 4 months in advance of traveling. While I understand properties get sold this is no way to manage the transaction. No one made sure our booking was transferred . My family was so excited about this trip and trusted Kathy’s agent, Missy Ormand. I believed 360Blue would stand by one of the mottos on their website: “we will always value integrity over self interest by treating people right and providing the best solution - even if it means forgoing our profit. We know that popular decisions are not always the right ones and the right decisions are not always popular. However, doing the right thing and staying true to our core values will always take precedence.” Wow, I would love to say 360Blue did the right thing, but they did not. A verbal contact is a legally binding agreement. Missy Ormand asked that I send my contact and verbally committed on behalf of her client. All parties were made aware of this; all parties are guilty of breaking it. Our family was treated like a transaction over human beings and there were no comparable properties available 3 weeks prior to our departure. My daughters are in tears because they looked forward to being with their grandparents. We are all left in tears over $2000 higher rental Jamie Tipton got someone to pay.