Hands down, the absolute worst rental company on the planet. We were told to leave the condo from 9am to 5pm because the gas company needed access to our condo on day 2. I’m on oxygen 24/7. They gave us two alternative condos, then changed their minds and gave us access to one. The oven was not functional and we weren’t told until the day we checked in and there was a “portable” oven on the kitchen countertop.
Still waiting to hear from them on compensation for losing an entire day.
Horrible customer service. Not one time did they EVER answer a phone call. It would place you on hold (with music) for five minutes and then roll to voicemail.
They are not ACCREDITED with the Better Business Bureau.
1 year ago
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