This is the worst online store I have ever seen. When the order was placed on July 25, the item on the website showed "in stock", but it has not been shipped. On August 1st, I found out that there is no contact information on the website, only online chat, and it took me a long time to contact their website through online chat. Their customer service told me that the product was out of stock (but the website still showed "in stock" at this time), and I didn't know when it would be shipped. I told him that I wanted to cancel the order, and the customer service closed the chat tool directly. After waiting until August 3rd, the order was still not cancelled. I still contacted customer service through the chat tool on the website. The customer service told me that the order could not be cancelled because they showed that it was in stock. I told him that I had cancelled the order before, but he did not respond at all. , just told me that there is stock and can't cancel the order, I asked him how long it would take to ship, he answered me 3-5 working days, but not sure, let me wait for their email, and then he closed the chat tool again. This is a really bad site, it's disgustingly bad!