I was messaged by DHL that the parcel would be delivered between 0943 and 1043. Due to my mobility and effects of the medication I am on I thought I would go upstairs to get ready and be downstairs ready for the delivery and not delay the delivery man. At 0925 I was in the toilet with the side effects working when the doorbell rang. I managed to clean myself up and before I got to my stairlift the doorbell rang again. The stairlift is slow and by the time I got to the front door my parcel was being delivered to my neighbours. As my mobility is reduced I shouted to the delivery man who collected and brought the parcel to me. He rudely said I was wasting his time. I pointed to my stairlift and said they're slow and I couldn't get to the door any quicker. Once again he said I was wasting his time which made me feel bad. What does he expect me to do? Put a sign on the front door saying that I'm slow and have reduced mobility? So much for customer care and consideration be given that the recipient may be disabled or reduced mobility and a little bit more time to answer the door. Or is it that DHL thinks more of parcels/money than people both delivery staff and disabled recipients. Not impressed overall.
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