DHL Express – a disgrace that failed a children’s charity DHL Express has failed me for the third time, and this one is unforgivable. A photographic print (tracking 9027600750) was due for next-day delivery for a children’s charity auction. It reached Liverpool by 6am—then DHL inexplicably sent it 150 miles the wrong way to Bristol. The auction is now over, the charity lost an item, and my reputation as a donor was damaged. This isn’t a one-off. DHL has previously lost perishable goods and delivered days late. Their “Express” service is nothing but a marketing scam—slow, unreliable, and careless.