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pradeep
I had a terrible experience with DHL India. I submitted all the required KYC documents, including a proper declaration and valid ID/address proof. Still, DHL has not verified my KYC even after 20 days, and I have not received my parcel till now. Their customer care team was unhelpful, and the KYC team kept rejecting my documents without a clear explanation. They claimed my address was “too short” even though it matched my ID exactly. This delay has caused me a lot of stress and wasted time. I expected much better service from a global company like DHL. Very disappointing – I do not recommend DHL for international deliveries in India.
1 week ago
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DHL has a 1.3 average rating from 1,516 reviews