I ordered 1 bra and 2 pairs of briefs to take with me on holiday this month. (The order was placed and received in July 2022) So far, so good! Unfortunately, one pair of the briefs was faulty (along the seam) They were collected by Damart's courier on Monday 1 August. I did suggest that in the meantime, they might like to send me a pair of replacement briefs – but Customer Services said that until they had receipt of the faulty item, this could not be arranged. I phoned Customer Services today (a week later) – as I really needed the replacement underwear. I was informed that I would not receive acknowledgement that they had received my return, nor a replacement item for at least 15 days…And that’s just too late for me to take the briefs with on holiday. Such poor Customer Service. Beware!