Extremely Disappointed - Misleading Product and Terrible Customer Service. I had high hopes for my recent purchase of transparent Ray-Ban prescription glasses (Order #70677), but my experience with the company has been nothing short of a nightmare. I spent a significant amount of money on these glasses, expecting a quality product and excellent customer service. However, I received the wrong pair of glasses, and my frustration began to mount from that point onward. Despite providing clear evidence of the error on their part, I have been met with exceptionally slow replies from the customer service team. It feels as though they are deliberately dragging their feet as the refund deadline approaches. Their responses have been unhelpful and devoid of any real effort to resolve the issue. It's disheartening to think that they may be attempting to withhold my hard-earned money. I am willing to send back the incorrect glasses they sent me, but I need a solid confirmation that I will indeed receive my money back. This mistake was certainly not on my end, yet the company seems intent on making it as difficult as possible for me to get the resolution I deserve.