Anonymous
Hi, At start of this year I purchased 1 pair of glasses for driving. I was sent wrong colour. I had very big argument with management stating that if I want colour that I requested I would need to send these glasses back as they would not send new glasses before receiving previous ( which was not my fault that I received different colour than my order stated) I also spoke with manager who said that normally people have at least 1/2 pairs of spare glasses- and they were shocked that I didn't have them, I just wanted to have 1 pair of good glasses for my driving. Experience was very bad, no discounts or anything complimentary offered. And to top it off I waited almost 1 month to receive this wrong colour when delivery for prescription lenses in uk area is 3-5 working days. Tahnk you.
4 years ago
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