Got a quote for an iPhone of £230 to trade in, a few days later I received an email saying that the offer had been revised to £45 because the camera was not working ( it was) . Then tried to work through the convoluted and misleading process to get my phone returned. After threatening legal action the phone was received, guess what,the camera is working perfectly. Cant quite believe someone at Giff Gaff thinks this is ethical business practice.
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