I've just bought a giffgaff pay as you go by making one click on the £8 for a month and i was shocked to receive a confirmation email from giffgaff saying thank you for buying 18 months contract which I never agreed to. I thought that I can cancel through the email I received from them said " don't worry if you changed your mind" yet I found out I have to worry because I have to pay £72 to cancel a service I didn't buy.This is completely unprofessional and misleading behaviour, I will definitely warn every one using gifgaff or intended to use it.
1 year ago
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