VERY POOR CUSTOMER SERVICE & UNPROFESSIONAL.
1. Fail to address problems receiving or making calls. Tell you to change your phone or sim, although 7 people i know of in the area are having problems. So they think there are 7 faulty phones or sims.
2. Deny there is a problem with a mast, then say there is.
3. Say mast issues not their responsibility, despite being my service provider.
4. Can only contact them through their link, no phone.
5. Happy to get paid then ignore problems. Dont even read your messages. Just send the same generic reply.
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Alice, Customer Support
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