I placed an order and paid by debit card including Express delivery. Items never arrived. J D Williams cancelled order without telling me. Then said items were out of stock. I asked for a refund. Still waiting 5 days now for refund. Contacted customer service 3 or 4 times to be told that I have to contact my bank to arrange a refund. Never heard anything so outrageous. All they keep doing is apologising and offering 10% off next order, so you pay more money, get your order cancelled and don't get a refund. Terrible experience
1 year ago
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Jdwilliams has a 1.6 average rating from 263 reviews

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