Terrible company. I ordered a BBQ for £210 - because it was cheaper than other sites - and in stock to be delivered within 3-5 days! What a load of twaddle. On day 5 it still hadn't been shipped, so I called them and they said that their courier couldn't collect it and they'd let me know with 48 hrs when it would be delivered. 48 hrs later, nothing. So I called again. This time the excuse was that their supplier didn't have the item in stock.... er, I'm sorry, so you've listed it as in stock and taken my money...but it's not actually in stock? So I asked for a refund as they couldn't tell me when it would be in stock again. So they said that the refund would be made within 10 working days and then refunded £3.99 out of almost £220!!!! So I'm over £210 out of pocket, can't order another BBQ until these idiots refund me and with the amount of money I've spent on their 0871 number I'll be well in the minus with these numpties. Avoid like the plague.