Incredibly archaic experience, I imagine this company will soon be left behind. I found some bedding on JD Williams, was a bit sceptical as never heard of them before and the price was cheap. I was forced to create an account and it was incredibly painful trying to fill in their forms for shipping/billing; the character limit for some fields was too short and when I saved the address, it dropped key information and added its own. After jumping through enough hoops I managed to place an order. 3 weeks later I wonder why it hasn't arrived as I hadn't received any more emails since the order confirmation. So I logged into my account and the transaction status on the order said `Cancelled Item`. Quite shocking they wouldn't communicate this to me?