You think you’ve got problems with these people!! I DON’T even have an account with JD Williams’s Fashion World, yet I’m suddenly embroiled in a battle to get my email address, which they somehow obtained (no idea how - I have NEVER knowingly volunteered it to this company), removed from their records. It’s been attached to an account opened recently by somebody who has an entirely different home address and mobile phone number to mine. Yet, JD Williams can’t provide me with any written confirmation all reference to my email address (or me even!) has been removed. I’ve emailed them several times, only to receive the same automated response, namely: “I'll be happy to help with your enquiry. So that I can assist you, please provide your full name, the first line of your address and your postcode - I'll then be able to find your account and help you with your enquiry.” I DON’T HAVE AN ACCOUNT – so I am certainly NOT going to provide my home address and postcode to an organisation which, quite frankly, in my opinion lacks efficiency. We even spoke over the phone. Nothing - I'm STILL receiving emails welcoming me to the fold. And, apparently, I have two orders on the way. I repeat: I have NEVER opened an account with these people. When is this c**p going to stop? Make of this as you will.
2 years ago
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Jdwilliams has a 1.68 average rating from 198 reviews

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