Miroslav Turlakov
Wrong items were delivered. I purchased a couple of sets of bedding however when my order arrived I actually received 3 pairs of shoes size 4!? I’m 6’3” and have no children so definitely not my order. Then after trying to contact their customer service team for an hour and a half I finally got through to a young lady who was reading from her script and going around in circles. She kept telling me that to get my order I’ll have to pay again!?! I then asked to speak to a manager. 3 hours later I finally got a call from a guy who read from the same script (infuriating). So at the end I had to pay a second time because someone in their warehouse made a mistake-how is that my fault? I also have to organise the return of the shoes and hope to get a refund on one of my payments 🤞. The guy then had the nerve to tell me that because he wants to help me out he’ll waive the delivery fee for the second order!?
1 year ago
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Jdwilliams has a 1.68 average rating from 198 reviews
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