During lockdown no next day, which was understandable. HOWEVER, paid for subscription was NOT extended and was told would be. Then when realised had not, told tough basically! Their customer service do not care and they refuse to let me talk to a manager! AWFUL CUSTOMER SERVICE!! PLUS they no longer do 4E fitting shoes, which they give No reason for getting rid of and their 3E are now narrower! They do not care, but lost money from me as gone elsewhere now!