I wished I had read these reviews before I placed an order. I placed an order back in Apr but before I did I called and spoke to a manager in store who said yes the order would be on time (17th May ) as you've probably guessed nothing has been received. I believe I was tricked into placing the order so they could get my money. I've lost count of how many times I have called and been told someone will call me back, I've emailed and also used their chat service to no avail. The order was for garden furniture, a surprise 50th anniversary present for my elderly parents. I hope the senior management of mattress man see this and the other reviews and have a conscience and get this sorted rather than sitting and enjoying customers money taken deceitfully.