Absolutely shocking service called at 3.10pm and was told 90 mins. Called back two hours later to be told 10.00pm apparently I’m safe to sit on the side of a dual carriageway with no lights on as they have all failed in a cycle lane. Explained I have kids at home and need to get back and they promised to call when on way, wow that will help look after them. Absolute shambles. Go with the AA would be my advice