Called out for a stuck ignition key. They phoned to say it was a common issue with my key (apparently a common issue with the brand of my car) and that I’d need a locksmith, claiming garages don’t deal with barrels or ignitions. Offered no real help, gave wrong advice, and left me with a dangerously hot ignition lock that was draining my battery. I later fixed it myself in minutes - completely useless and a waste of money.
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