I have to say... Oh my what a waste of money this lot is. My friend 72 years old and nearly hanging on to life himself, was in dire need after his van broke down due to being in a rush to his sons house, because his sons life had just expired. It took over 30 minutes to get through the automated system. I expressed to the advisor this was an emergency, to which they required a doctors note for proof to an email address? What?...... RAC doesn't cover the petrol mix so they wanted £240.99 to fix.... £10 to tow to nearest garage within 10 miles. 240 minutes required to turn up and the owner had to be there? What.... The guy who turned up was 20 mins away, and I know the garage. Purposeful dereliction of a duty to its customers. Who are these despicable people... RAC want to call me? Anytime....You're just a joke in emergencies... Never ever again.