13 hours to respond to a call out logged at 5pm. Lone female, 70 miles from home.in the middle of nowhere. had to get husband to drive and get me and take me home after waiting until 12.30am, only to have to drive back to vehicle at 6am following call from tow truck driver. Appalling as you can’t easily get through by phone, fobbed off at every point. Avoid at all costs!
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