If I give give you less than 1 star I would. you have had me waiting over 6hrs tonite. I have made numerous calls and due to to not a very smart person putting the job in wrong was told because I had a collision they would not recover my car?? What collision?? My car hit a pot hole and the tyre went down. I had one of the recovery team have alook and tell me to rebook the job as they had put it wrong I then called explained the situation and was told they would get someone else out to me guess what they left me waiting and waiting to then get a phone call to say I wasn't covered at this point I'm pulling my hair out. Tomorrow I will be cancelling this through my car insurance asking for a full refund and will also be seeing you RAC for the money I have lost, my Uber ride home and for the stress you have caused me tonite. (I only live 3.5miles from where the car stopped) worst customer experience I have ever had in my 36 years.