I have called the RAC twice in 4 months and interestingly, they send the identical texts both times-firstly they give you a time(in our case 3 hours) then within 30 mins the excuses start coming out-busy period,motorway, trying to get someone local to me to come out...text after text. Last time they did not even have the decency to tell us that it would be delayed overnight. Today we got the call saying it will not be with us until tomorrow. No surprises. PS First time I rang they put the phone down on me!!
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