Damaged front tyre and wheel of vehicle at 15:30.
Told how busy they were but nothing happening to effect a recovery.
Continual lies.
My husband in the vehicle on a bend on a country road for 8 hours till a very helpful external recovery firm arrived to tow our vehicle.
Our vehicle not towable. They had to get a flatbed recovery vehicle.
The external company took only 45 minutes to get to our vehicle after the RAC called them.
Unprofessional, unhelpful, flippant comments from a supposed senior person at the Walsall office.
Atrocious lack of service.
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