Absolutely shocking, 3rd-rate service. My daughter has only been driving for a few months - her car broke down on a cold, wet night at 1130pm. At 5am a local breakdown service eventually arrived, there being no RAC patrol available. The local operator hadn't even been requested until 3.30am, despite the RAC knowing my daughter was alone. Needless to say, we'll never pay for RAC cover again, and will spread the word as to the shocking level of service provided.