Horrible experience, they were supposed to deliver my tickets the day of the concert by 2 pm , never happened, called as I am on my way to the event, they said the seller didn’t respond to the status request, they offed me alternative tickets as I accepted they cancelled my tickets all together and said the seats were sold and no longer available. The issued a refund and I told them I was on the way to the concert 2 hours away and I just needed tickets . They said that because it was (at that point) less than 2 hours for the event they could issue me new tickets!!!! I ended up getting the tickets on Ticketmaster and got the tickets just right before the event ! Never again!